Frequently Asked Questions
Find answers to common questions about your Peppermayo experience
How do I track my order?
Once your order has been dispatched, you will receive an email confirmation with a tracking link to monitor your delivery progress.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. Please contact our support team immediately; however, we cannot guarantee changes once the order has entered the picking process.
What happens if an item I want is out of stock?
You can sign up for 'Back in Stock' notifications on the product page to be alerted via email as soon as the item becomes available again.
Do you offer international shipping?
Yes, Peppermayo ships to most countries worldwide. Shipping costs and delivery times vary depending on your location.
How do I determine my size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your returns free?
Return shipping costs are the responsibility of the customer, unless the item is deemed faulty by our quality control team.